Privacy policy

Effective Date: February 15th, 2026

This Privacy Policy describes how www.riseabove.org (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the Site.

If you have questions, contact us at:

Email: info@riseabove.org

1. Personal Information We Collect

We collect personal information to provide and improve our products and services. “Personal information” means information that identifies, relates to, or could reasonably be linked to you.

a. Information You Provide to Us

When you make a purchase, create an account, sign up for emails, or contact us, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order details
  • Customer support messages
  • Any other information you provide

b. Payment Information

Payments are processed securely through our payment providers.
We do not store full credit card numbers or sensitive payment credentials on our servers.

c. Automatically Collected Information

When you visit our Site, we automatically collect certain data, including:

  • IP address
  • Browser type and version
  • Device information
  • Time zone
  • Pages visited
  • Products viewed
  • Referring websites
  • Cookies and tracking data

We collect this information using:

  • Cookies
  • Log files
  • Pixels
  • Tags
  • Similar tracking technologies

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer service
  • Communicate with you about orders or inquiries
  • Send marketing emails and promotions (with your consent where required)
  • Show you targeted advertisements
  • Improve our website and marketing
  • Detect and prevent fraud
  • Comply with legal obligations

3. How We Share Your Information

We may share personal information with trusted service providers to operate our business.

Service Providers

Examples include:

  • Shopify – e-commerce platform and order processing
  • Payment processors – secure payment handling
  • Shipping providers – order delivery
  • Email marketing platforms – newsletters and promotions
  • Advertising platforms – Meta (Facebook/Instagram), TikTok, Google
  • Analytics providers – Google Analytics

These providers only receive the information necessary to perform their services.

Legal Requirements

We may disclose your information if required to:

  • Comply with laws or regulations
  • Respond to legal requests
  • Protect our rights, customers, or business

4. Advertising and Marketing

We use your personal information to provide targeted ads and marketing communications.

We may share data with:

  • Meta (Facebook and Instagram)
  • TikTok
  • Google
  • Other advertising partners

This may include:

  • Purchase history
  • Website interactions
  • Email address (in hashed form)

Opt-Out Options

You can opt out of targeted advertising:

You may also unsubscribe from marketing emails at any time using the link in our emails.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze website traffic
  • Improve marketing performance
  • Deliver targeted ads

You can control cookies through your browser settings.
Disabling cookies may affect site functionality.

6. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Meet legal and tax obligations
  • Resolve disputes
  • Enforce our agreements

In most cases, order data is retained for up to 7 years to comply with tax and accounting laws.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Privacy Rights (U.S. Residents)

Depending on your state of residence (such as California, Colorado, or Virginia), you may have the right to:

  • Know what personal information we collect
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal information
  • Opt out of the sale or sharing of personal data
  • Limit use of sensitive personal information

To exercise these rights, contact us at:

info@riseabove.org

We may need to verify your identity before fulfilling your request.

9. “Do Not Sell or Share My Personal Information” (California)

Some U.S. privacy laws define targeted advertising as “selling” or “sharing” personal information.

We may share certain data with advertising partners for marketing purposes.

You have the right to opt out.
To do so, contact us at:

info@riseabove.org
Subject line: Do Not Sell or Share Request

10. Children’s Privacy

Our Site is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, contact us to request deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

When we make updates:

  • We will revise the “Effective Date” at the top.
  • Changes will become effective when posted on the Site.

12. Contact Us

If you have questions about this Privacy Policy or your personal information, contact:

Email: info@riseabove.org