/ SHIPPING AND RETURN POLICY
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Shipping Policy
Riseabove apparel inc offers the following types of shipping:
USPS
Approximate delivery times:
Usps 3-5 business days
Orders placed after 3:00 PM EST, Monday - Friday, will typically be processed the next business day. Orders placed on Saturday, Sunday, and holidays will be processed on the next available business day.
Orders are processed pending item availability and credit card verification. We will contact you via email if there are any issues with your order.
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.
To start a return, you can contact us at info@riseabove.org. We reserve the right to judge and evaluate each return before issuing a credit back. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
You can always contact us for any return questions at info@riseabove.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@riseabove.org.